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A narrative of the broadcast day and a window into the editorial process at NBC Nightly News

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    28
    Feb
    2006
    7:09pm, EST

    When is the news real?

    While Brian and much of the Nightly News team were in Torino, I was vacationing in Tucson, Ariz., riding horses on a ranch and making friends from all across America who had a lot of questions about the news.

    My favorite question was from a young oil executive from Oklahoma. Over drinks at the nightly happy hour, he wanted to know: "is this bird flu thing for real?" We were joined by another friend, an emergency room doctor from Minnesota, and both the doctor and I quickly insisted that, of course, it was: my friend invoked the CDC statistics he receives each week, while I mentioned our own reporting, and journalist friends who have traveled to Romania and Italy to cover the story.  (All this transpired before this weekend's news, where infected ducks and turkeys marked the arrival of the flu in France.)


    But heading back to New York, I wondered: did the doctor and I properly answer the question? Our friend wasn't asking whether the news media was making the story up, but whether avian flu, after all the media attention, really posed a health threat to him, to us here in the states.

    His question reminded me that we face a constant challenge in journalism: How to report far-away stories when we have a natural tendency to care the most about what happens –- or we believe might happen -— to us. I vividly remember watching the Robert Altman movie "Short Cuts" shortly after my son was born and sobbing during a vignette about a couple whose son is hit by a car on his way to school, fully aware that I was personalizing a fictitious story. Many people experience news the same way, and who can blame them? It's why we start a lot of reports about abstract policy issues with real people and their real problems. And it may explain why the avian flu, because it thankfully hasn't hit our shores, or developed the deadly ability to jump species, doesn't register as a "real" story with all of our viewers.

    5 comments

    I believe that the natural personalization that takes place when reading / watching / listening to stories such as bird flu is a prime example of what is being taken advantage of by the media. At the end of the day, news in whatever media format is a form of "entertainment".

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  • 17
    Jan
    2006
    5:44pm, EST

    A busman's holiday

    One of my favorite guilty pleasures in recent weeks has been to catch up on old episodes of a classic television series. It's the cable show, currently on hiatus, about a New Jersey-based businessman and father struggling to balance work and family issues, including periodic downsizing on both fronts.  While I love the opening sequence, with its evocative shots of the New Jersey Turnpike, that beleaguered road of my beloved home state, I'm also fascinated by its exuberant, sometimes funny, often offputting use of obscenities. As you'll see below, I am no fan of cussing, but on that show, those words sound right at home. 


    My choice of "The Sopranos" for leisure viewing might surprise my colleagues. That's because of this part of my job: I look at a script, or watch a news report before it airs, and encounter some salty language. Producers look to me, expectantly, for a verdict. Does it have a place in the broadcast? Often, the answer is no. And I am not persuaded by the argument that the language under consideration is more familiar than ever to viewers of entertainment programs, even those on broadcast television. For many reasons – including that news should be family programming – we keep the use of mature language to a minimum. 

    But there are times when coarser language will make the cut. Here's a recent example: Chip Reid's report last month (video link) on a pitched congressional debate about tax cuts featured a Congressman who said priorities on the other side of the aisle were "screwed up." The language still gives me pause, but it illustrated what we described as a "furious" debate. The quotation stayed.
       
    Is there deterioration in Congressional decorum? Mike Viqueira, a Capitol Hill producer for NBC News, takes up the issue here. Could it be due to cruder language elsewhere in our culture? If it is, let me remind those in the public sphere that just like my surreptitious "Sopranos" viewing – when the kids are out of earshot – there's a time and a place for almost everything.

    Comment

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  • 9
    Jan
    2006
    11:41pm, EST

    Anatomy of an Internet posting

    We have learned an instructive lesson on the perils of instant Internet posting. We wanted to share with you what happened, what errors we made and what we have learned.

    In an effort to give viewers and readers a richer experience, we are all encouraged to provide more content online -- background, transcripts of interviews, documents we use in reporting -- than typically appears in our television reports on NBC Nightly News or elsewhere on the network.

    As part of a Nightly News report on domestic eavesdropping and national security Tuesday, January 3, Andrea Mitchell interviewed James Risen of the New York Times who broke the story of domestic spying and whose book on the subject came out that day.  In the course of a long taped interview for the Nightly report, Andrea asked Risen a question about something that had been picked up by one of our producers, namely that some reporters, including CNN's Christiane Amanpour, may have been spied upon by the National Security Agency. Risen told her he had not heard that.  (Intelligence officials have since told NBC News that Ms. Amanpour was not specifically targeted for eavesdropping.) 


    Nightly News obviously did not report on this because it was an unsubstantiated tip, though we continued to follow other leads on the NSA story. Unfortunately, without Andrea's approval, the entire transcript was posted on the web, including the brief exchange about Ms. Amanpour. When questions started surfacing in the blogosphere, it became clear that the publication of the transcript had inadvertently called attention to an allegation that had not been verified. We quickly decided to edit out that portion of the Risen transcript while we continued to check out the story. It's no surprise that readers were curious if not suspicious about the whole thing. 

    It's important to point out that Andrea was doing exactly what good reporters do, namely, follow leads including those that go nowhere and then report only verified information.  We never intended to share unsubstantiated material with the public.

    As for the publication of her transcript, we've learned an important lesson. The Internet audience wants to know more than just the filtered facts. We, too, see the importance of giving additional information, longer interviews, and greater context than what we can fit in limited airtime.
    This incident shows that sometimes that goal collides with our professional responsibility to pursue the truth. We're not trying to hide anything; but when we keep hearsay off the air and off the web, we feel we are simply doing our jobs. 

    2 comments

    I am much more troubled that NBC would alter a transcript without notation. Did Mitchell ask the question and Risen answer? I always thought that a transcript was a record of what was said in an interview. So now we learn that NBC is given to editing transcripts without notice and presenting them a …

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  • 4
    Jan
    2006
    10:52pm, EST

    On breaking news

    I've been reading the robust and passionate responses to Brian's post on the false hope that spread from the West Virginia church to the news media and then to viewers and readers around the world. 

    The Web site of the Poynter Institute, a school for working and future journalists, has a thoughtful analysis of how the miners' story was reported, then amended. Read it here. The focus is on newspapers, but the article is useful reading for all of us who care about how the press grapples with breaking news, competitive pressures and mistakes.


    2 comments

    Part of the reason why news spreads so quickly without any fact checking or waiting for confirmation from a second source is "bragging rights." Here, in Reno, NV, we just had a flood on New Year's Eve.

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  • 15
    Dec
    2005
    8:03pm, EST

    Questions about questions

    Following Brian's interview with President Bush, many of you asked whether any of his questions were submitted in advance -- and Brian told you at the end of this blog post that, of course, they were not. That question took me by surprise, probably because of how well I know NBC News policy, which does not allow any interview subject, presidential or otherwise, to receive questions in advance. But it seems the blogosphere has wondered about journalists pre-clearing questions with the White House before, at least as far back as April 2004, when the WashingtonPost.com tried to dispel similar questions about the daily press briefing in this Live Chat. (Look for the second question, from a reader in Rochester, N.Y.) 

    Are these suspicions evidence of a lack of trust in journalism, government, or both? I don't know, but I hope the truth about the way we work will resolve them, once and for all.


    3 comments

    Having worked as a newspaper reporter and editor, I would never think that NBC would give the president questions in advance of an interview, but some of my friends do think so. It is sad to see so much distrust of journalists, and I attribute it in part to a greater awareness of the work done by pu …

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  • 10
    Nov
    2005
    3:48pm, EST

    Seeing Judith Miller

    Guests at last night's crowded cocktail party were abuzz: would Judith Miller keep her commitment and make a public appearance, hours after the announcement of her retirement from The New York Times? The answer was yes, and I had a bird's-eye view. 

    If you are reading this, chances are you are familiar with at least some of the elements of Miller's involvement in the CIA leak investigation. If not, here's the NYT's recap, published today. While some observers are calling for additional investigation into exactly what happened at the Times, I sensed a closing of a chapter, at least at last night's event, which was an annual dinner in New York for an organization of media lawyers in New York.  Ms. Miller seemed cheerful and relaxed enough, and, though asked, predictably offered no new insight into the reasons for her departure. Then the panel, set months ago to discuss current issues related to reporters' privilege, got to the work at hand.


    The news was mixed. On the one hand, Time's Matt Cooper said that his magazine has continued to secure information, and break stories, thanks to confidential sources. And Rep. Mike Pence, R-Ind., discussed his sponsorship of a shield law that would offer reporters protections in federal court that are already available in many states. On the other hand, the CIA's request this week for an investigation of the source of a Washington Post article about secret prisons, and last week's court decision in an ongoing attempt to secure reporter testimony in a civil case raise the specter of new battles between courts and the media.

    These developments, and the lawyers working on them, are not likely to attract Miller-level attention anytime soon. But everyone interested in serious journalism should continue to pay attention to their work, which ultimately serves to give all of us, citizens of a democracy, the information we need to make important decisions.

    Comment

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  • 7
    Nov
    2005
    4:52pm, EST

    How would you like your news?

    Over the weekend, I had the pleasure of returning to my alma mater, the University of Pennsylvania, to participate in a panel discussion about current issues in journalism. Before I reunited with my old reporting buddies, I took in our annual homecoming football game. Sorry, development office:  I loved the band but was disappointed in the game results, as was this writer. But wait, maybe you had a different reaction, and would prefer the recounting of the game offered here.

    I'm linking to two articles with predictably different takes on the game to raise one of the themes we tackled at the session, just as we do here and at other serious news organizations: has technology changed what you want from us? Are we heading, as one panelist wondered, toward a "journalism of affirmation," where readers and viewers seek out information that reinforces their point of view?  What might that mean for that serendipitous moment when you pause before grabbing the remote or turning the page, and find that you were wrong, you are interested in the next story, which perhaps even changed your mind about an issue? And will the Internet change our traditional reporting methods, our job security, even the contribution news makes to our society?


    I'm excited by the promise of the Internet for delivering news (and chances are, if you are reading this, I'm preaching to the converted). It's thrilling to develop new opportunities to tell stories and reach new viewers, who then can so easily reach back to us. (Another panelist, a newspaper reporter, said he gets a volume of feedback from his web writing that he never sees from articles that run in the paper.) And you've been great about writing in with questions and comments about our work here.

    But is this a self-sustaining medium? Will news consumers devote time, maybe even money, to the offerings of reputable news organizations on the Web? Tonight, NBC News debuts its Netcast of the full Nightly, so to speak. It's a great opportunity for us to tap into a new audience. Will you be watching?

    4 comments

    I don't know if consumers will pay for news on the Web as we do a newspaper subscription. Newspaper subscriptions have been declining for years, and I wonder if many newspapers are putting themselves out of business offering for free on the Internet what they otherwise charge for. However, because l …

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  • 27
    Oct
    2005
    9:30pm, EDT

    About the FEMA e-mails

    Last week, Nightly News' investigative unit broke the story of e-mails that revealed a divergence between the warnings of a FEMA deputy stationed at the Superdome during Katrina, and the responses he got from the inner circle of former director Michael Brown. The testimony of the FEMA insider, Marty Bahamonde, was a focal point of Senate hearings the next day. His criticism of FEMA is especially significant because of his reputation: he is highly praised by both Brown and Homeland Security Secretary Michael Chertoff.

    The report prompted a skeptical response from one viewer, who wrote:

    "… Initially, I thought it was a terrific report. However, I think you owe it to your viewers to give some indication as to who tipped off your reporter and who provided you with the e-mails. If someone in Washington is continuing to make Michael Brown the scapegoat for the disaster in New Orleans in order to protect others, you missed the real story; namely, who is doing the leaking and whom are they trying to protect?"

    His first point is a topical one. We are adherents of journalism's transparency movement (the silver lining in the storm over confidential sources), and we try, when appropriate, to share details about how we got the stories we report to you. (Obviously, it's not always possible to identify sources.) Here, we missed a chance to share some background information. NBC News obtained the e-mails from a FEMA critic. 

    As for the viewer's second point – whether these e-mails were made available to make Brown a "scapegoat" – it's speculative. Our investigative team says there's no evidence that politics were at work here, especially given the bipartisan nature of the Senate hearings (chaired by a Republican) and Bahamonde's stature as a respected source.  (For a sense of how his testimony was received, see this Washington Post story.) To me, the skepticism expressed by this viewer is a (not unwelcome) sign of the journalism times. I hope he understands that we take his concerns to heart, and think carefully about our sources, their agendas (if any) and what constitutes everything you need to know about the information we report.


    1 comment

    It appears that Brownie wanted to do the right thing by quitting. He just didn't know how to get out of a lifetime milestone of appointment to a major department of government. Everythings a gamble and when he took the position he either assumed it would truly be a desk job with advisors to help him …

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  • 19
    Oct
    2005
    4:16pm, EDT

    Where are tomorrow’s journalists?

    Giving advice is in my blood, professionally and personally. (You can ask my colleagues. Or my younger sisters.) And I especially enjoy talking with young people who are contemplating a professional life in journalism. In particular, I attract students who are struggling between the fourth estate and the law. 

    These uncertain students have come to the right place. I was a reporter before (and during) law school, then gave legal advice to journalists before returning to the newsroom for my job in broadcast standards. My days are spent working through policy and ethics questions with journalists and, at times, our own NBC lawyers. 

    In the course of my work, I think I've heard almost every possible solution to the law-journalism career dilemma. They range from the local anchor I once interviewed who decided to leave the studio and go to law school, to my friend Adam Liptak, a former lawyer for The New York Times who is now a reporter there, taking on the paper's toughest in-house stories. (Link: Adam's reporting from Oct. 16 about Judy Miller, NYTimes.com login required) 


    Of course, I have lawyer-journalist company here, including Dan Abrams and Nightly writer and fellow Daily Nightly blogger Barbara Raab. And sometimes reporters who cover law do it so well it just seems they have a law degree (Pete Williams comes to mind).

    It's a good bet many of my colleagues are helping others answer the same important question: which is the smartest, most rewarding career choice, law or journalism?

    Here are my two cents:  I never discourage anyone from attending law school, even if they are not sure it's their heart's desire. I went, and am glad I did. But I have a warning for cub reporters contemplating the law: your passion for news will be hard to ignore. In the years ahead, we'll need people with the talents that lawyers also depend on -- intelligence, analytic skills and a concern about justice -- to navigate our own turbulent world of journalism, and help our audience make sense of the day's events.

    So, if I haven't heard from you yet, and you are thinking about what to do next, I say: join us. Follow your passion. You can always dole out the tuition payments later.

    P.S.  In the next couple of weeks, I'll be on the road lecturing at some universities, including my alma mater (scroll down to Nov. 5).  I'm sure to meet some smart, inquisitive students, and I expect to field some challenging questions. Please check back for some notes from the front.

    7 comments

    I bookmarked your post when I first read it in October because I've always been interested in the intersection of law and journalism.

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